If you decide to return the bedding for us soon after you receive it, all you need to do is return the package to us, we will apply the cancelation fee (10%) less freight cost incurred when we sent the package to you ($25 AUD) and refund you the balance through your payment provider. A refund notice will be issued and sent via email.
Our Return Address is : PO BOX 3098 MEREWETHER NSW 2291
Cancellation and Restocking Fee: 10% of the total amount paid
Example: Total amount paid $300 less 10% = $270 less freight $25 = $245 Your refund.
If you choose to have STORE CREDIT, we will only deduct $25 of freight cost (We won't charge restocking fee). The remainder amount will be given as store credit which will be valid for 6 months from the code issue date.
Please note before you return your item, you must send an email to get your return approval. email@example.com
Your bedding must not have been washed or used and must be returned in the original packaging. This allows us to resell your unwanted bedding.
- Package must be with us within 10 days of the delivery to you, so to allow postage time back to us you need to send it back within 3 days of receival. Once we receive it we will inspect and if there's any sign of wear or damage not reported refund will be waived.
- In the event of any damage noticed upon arrival, please notify use promptly to organise either a refund or replacement.